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The Woodlands

Healthcare Consultants

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Personalized Healthcare

Guidance for Individuals
and Families.

Understanding healthcare services, insurance programs, and community resources can feel overwhelming. The Woodlands Healthcare Consultants provides compassionate, personalized guidance to help individuals, older adults, caregivers, and families better understand their healthcare options.

With more than 20 years of experience in healthcare, Natieli G. Pazdra offers bilingual support in English and Spanish through virtual consultations.

Schedule a Consultation 832-618-4692
Natieli G. Pazdra, CHW/CHWI, healthcare consultant, smiling in a black blazer and emerald green blouse

Getting Started

Complimentary 20-Minute Introductory Consultation

First-Time Clients

A Free Conversation to Get Acquainted

First-time clients may schedule a complimentary 20-minute telephone or video consultation. This brief conversation allows us to discuss your needs, explain our services, and help you select the most appropriate membership or self-pay option.

The introductory consultation does not include case management, personalized research, application assistance, medical record review, or written recommendations.

We work by Appointment Only

Schedule My Free Consultation
832-618-4692 twhealthcareadvisor@gmail.com

New Client Package

Introductory Price

$77

Healthcare Navigation Package

New clients can begin with personalized, nonclinical healthcare-navigation support at an affordable one-time introductory price.

Package Includes

  • •One 60-minute virtual or telephonic consultation
  • •Personalized Healthcare Packet
  • •Personalized healthcare-navigation action plan

During the consultations, we will discuss your healthcare navigation needs, organize key information, identify appropriate next steps, and develop a personalized action plan.

Package Terms

  • •Available one time to first-time clients
  • •Payment is required before the first scheduled consultation
  • •Consultation should be completed within 30 days of purchase
  • •Unused consultation time does not roll over or have a cash value
  • •Appointments are subject to availability
  • •No home visit is included. Appointment accompaniment, travel, extensive research, application completion, and ongoing case-management services are not included
  • •Additional services may be purchased separately or through an available membership plan

The complimentary 20-minute introductory consultation may be used before purchasing this package to discuss your needs and determine whether the package is appropriate.

Purchase Package

The Woodlands Healthcare Consultants provides nonclinical healthcare education, preparation, organization, and navigation. We do not diagnose medical conditions, prescribe medication, direct medical treatment, provide legal or financial advice, sell insurance, or provide emergency services.

Our Services

How We Can Help

We provide high-touch, personalized support to help you make informed decisions, reduce stress, and navigate healthcare with confidence.

Healthcare Navigation

Expert guidance through complex healthcare systems, services, and providers.

Medicare & Medicaid Education

Clear explanations of benefits, options, and eligibility — without the jargon.

Caregiver & Family Support

Resources, education, and advocacy for your entire care team.

Bilingual Support

Services available in both English and Spanish for greater accessibility.

Appointment Preparation

We prepare, accompany, and follow up to ensure continuity of care.

Compassion •Dignity •Patience •Respect •Bilingual Support •Community Resources •20+ Years Experience •Compassion •Dignity •Patience •Respect •Bilingual Support •Community Resources •20+ Years Experience •

The Concierge Difference

Save Time

We handle the details so you can focus on what matters most.

Better Outcomes

Informed decisions lead to better care and better results.

Personalized Service

High-touch support tailored to your individual needs and circumstances.

Compassion First

Every client is treated with dignity, patience, and respect — always.

Trust & Confidentiality

Your information is protected with the highest standards of privacy.

Local & Reliable

Proudly serving The Woodlands and surrounding communities with heart.

Membership & Pricing

Ongoing Support Plans

Choose the level of ongoing support that fits your needs. Each membership is billed in advance and may be paid monthly, quarterly, or annually at a discounted rate.

Essential Navigation

Monthly

$199

Quarterly

$575

Annually

$2,199

  • •One 60-minute consultation per month (telephone or video)
  • •Personalized healthcare-navigation guidance
  • •Medicare and Medicaid education
  • •Community-resource identification and referrals
  • •Priority email support between consultations
  • •Bilingual support in English and Spanish
Choose Essential

Most Popular

Personalized Healthcare Support

Monthly

$269

Quarterly

$749

Annually

$2,899

  • •Two 60-minute consultations per month (telephone or video)
  • •Everything in Essential Navigation
  • •Appointment-preparation support
  • •Medical-record organization assistance
  • •Personalized healthcare action plan with follow-up
  • •Priority scheduling and discounted member rates on self-pay services
Choose Personalized

Family & Caregiver Support

Monthly

$349

Quarterly

$999

Annually

$3,799

  • •Three 60-minute consultations per month (telephone or video)
  • •Everything in Personalized Healthcare Support
  • •Caregiver education and family-support guidance
  • •One home visit per quarter (within service area)
  • •Hospital-discharge support coordination
  • •Dedicated care-team coordination and advocacy
  • •Supports up to 3 people
  • •Additional support for more than 3 people is available at an additional cost
Choose Family

Payment Options

Membership payments may be made monthly through automatic payments, quarterly, annually at the discounted rate, or through an approved two-payment annual arrangement.

Membership fees are billed in advance. Additional services and expenses require the client’s approval.

Pay As You Go

Self-Pay Services

Prefer support without a membership? Individual services are available on a self-pay basis at the rates below.

ServiceRate
Initial 60-minute consultation$125
Additional 60-minute consultation$95
30-minute follow-up$55
Home visit$125 per 60 minutes
Appointment accompaniment$125 per hour
Personalized Healthcare Packet$150
Appointment-preparation session$75
Medical-record organization$75 per hour
Additional community-resource research$50 per request

Travel time, mileage, parking, and tolls may be charged separately with the client’s prior approval. Self-pay services do not include ongoing membership benefits, reserved monthly consultation time, priority scheduling, or discounted member rates.

Accessibility

Low-Income Sliding-Scale Program

Reduced-fee services may be available to clients who provide acceptable proof of income and receive program approval.

Reduced-Fee Services

  • One-time introductory service fee

    can be paid in 3 payments of $25.00

    $75

  • Continued telephone or video consultation

    per 60 minutes

    $55

  • Continued home visit

    per 60 minutes

    $65

Request Sliding-Scale Information

2026 Low-Income Eligibility Guide

Eligibility is based on household size and total household income relative to the Federal Poverty Guidelines shown below.

Household Size100%150%200%
1$15,960$23,940$31,920
2$21,640$32,460$43,280
3$27,320$40,980$54,640
4$33,000$49,500$66,000
5$38,680$58,020$77,360
6$44,360$66,540$88,720
7$50,040$75,060$100,080
8$55,720$83,580$111,440
  • •Household size includes all individuals living in the home who are related by birth, marriage, or adoption.
  • •Income means total gross cash income before taxes from all sources for all household members.
  • •For households with more than 8 persons, add $5,680 per additional person for the 100% guideline.
  • •Acceptable proof of income and program approval are required before reduced-fee services are confirmed.

Source: 2026 U.S. Department of Health and Human Services Poverty Guidelines for the 48 contiguous states and the District of Columbia. Figures are annual income guidelines.

For Organizations

Contract Services for Healthcare and Senior Organizations

The Woodlands Healthcare Consultants partners with healthcare providers, senior living communities, managed care organizations, and community-based organizations to deliver nonclinical healthcare navigation, education, and case-management support to the individuals they serve.

Services Offered May Include

  • •Healthcare navigation and patient-advocacy support
  • •Medicare and Medicaid education for members or residents
  • •Caregiver education and family-support programming
  • •Appointment preparation and hospital-discharge support
  • •Community-resource coordination and referrals
  • •Bilingual (English and Spanish) education sessions

Contract Terms

  • •Flexible scope of services tailored to your organization and population
  • •Project-based, monthly, or annual contract arrangements available
  • •Clear service agreements with defined deliverables and reporting
  • •Bilingual service delivery and culturally responsive support
  • •Confidentiality and compliance with applicable privacy requirements
Request a Contract Consultation

Collaboration

Professional Partnerships and Collaborations

The Woodlands Healthcare Consultants values collaboration with trusted professionals and community organizations.

Services & Pricing

Please contact each company listed below directly for information about their services and prices. The Woodlands Healthcare Consultants does not provide, set, or bill for the services of these independent organizations.

V&S Immigration Multiservices — Suleyma Reyes, Immigration Services Professional

Bilingual Professional · English & Spanish

Suleyma Reyes

V&S Immigration Multiservices

Immigration Services Professional

Suleyma Reyes is a bilingual immigration services professional with 11 years of immigration experience. Through V&S Immigration Multiservices, she serves clients in English and Spanish. She helps individuals and families complete important immigration paperwork with professionalism, respect, and careful attention to detail.

V&S Immigration Multiservices Offerings (Partner-Provided Information)

  • Work permits
  • Travel permits (DACA and TPS beneficiaries)
  • Asylum application assistance
  • Permit renewal
  • TPS
  • Adjustment of status
  • Family petitions
  • Citizenship
  • Residence renewal
  • Certified translations
  • Power of attorney letters
  • Divorce processing
  • Apostille and Documentation Authentication
281-741-8429

Contact this company directly for services and pricing.

Rise Above Health Solutions — Nidia Lopez, CHW, CHWI, Founder & President

Community Care Strategy & Consulting

Nidia Lopez, CHW, CHWI

Rise Above Health Solutions

Founder & President

Nidia Lopez is the Founder & President of Rise Above Health Solutions, bringing more than 28 years of experience in healthcare, community outreach, case management, eligibility services, and program leadership. She helps individuals and families overcome barriers to care by connecting them to healthcare coverage, behavioral health services, public benefits, transportation, housing resources, and other essential community supports. Through Rise Above Health Solutions, Nidia focuses on partnership development, community care strategy, navigation, training, and helping organizations create more coordinated, compassionate, and effective systems of support.

936-310-9337info@riseabovehealthcaresolutions.comriseabovehealthcaresolutions.com

Contact this company directly for services and pricing.

Soulfully Therapeutic Consultations — Shylonda Miller, LMSW, Licensed Master Social Worker | CEO

Empowering People. Strengthening Families. Supporting Organizations.

Shylonda Miller, LMSW

Soulfully Therapeutic Consultations

Licensed Master Social Worker | CEO

Shylonda Miller, LMSW, is a Licensed Master Social Worker, behavioral health professional, and CEO of Soulfully Therapeutic Consultations. She brings diverse experience in behavioral health, crisis intervention, counseling, psychosocial assessment, program management, care coordination, and community resource navigation. Her professional background includes correctional mental health, hospitals, hospice care, outpatient behavioral health, and community-based settings. Shylonda earned her Master of Social Work from Capella University and her Bachelor of Arts in Social Work from Texas Southern University. Throughout her career, she has provided trauma-informed and culturally responsive services to children, adolescents, adults, older adults, and families. Her experience includes suicide-risk assessment, crisis intervention, treatment and discharge planning, individual and group therapy, advance-care planning, caregiver support, and interdisciplinary collaboration. She also serves as a Program Manager and Contract Therapist, providing clinical services and supporting the coordination and development of behavioral health programs.

346-575-5483soulfullytherapeutic@gmail.com

Contact this company directly for services and pricing.

Echo Consulting — Charisse Hurst, CDP, NSSA®, CMP™, Medicare & Medicaid Planning Professional

Clear Guidance · Compassionate Support · Honest Answers

Charisse Hurst, CDP, NSSA®, CMP™

Echo Consulting

Medicare & Medicaid Planning Professional

Charisse Hurst is a Houston-based Medicare and Medicaid planning professional who helps individuals and families navigate the financial and care challenges that come with aging, chronic illness, and long-term care needs. With over a decade of experience in Medicare education and retirement planning, Charisse has worked with countless families who believed Medicare would cover long-term care—only to discover the gaps too late. That experience led her to specialize in Medicaid long-term care planning, helping families understand their options, protect assets when possible, and create realistic paths forward when care is needed now. Charisse is a Certified Medicaid Planner (CMP), a National Social Security Advisor (NSSA), and a Certified Dementia Practitioner. She also hosts the podcast Outsmarting the Cost of Long-Term Care, where she shares practical education and real-world insights families rarely hear. Through Echo Consulting, Charisse is committed to providing clear guidance, compassionate support, and honest answers—so families can make informed decisions without fear, confusion, or unnecessary financial loss.

713-822-5348info@echofc.comechofc.com

3730 Kirby Dr Ste 1200, Houston, TX 77098

Contact this company directly for services and pricing.

Natieli G. Pazdra, Founder and President of The Woodlands Healthcare Consultants, is a participating member of the Responsive Trust Network (RTN), supporting collaboration, professional development, research, and trusted community engagement among Community Health Workers and healthcare partners.

Each organization operates independently and provides services in accordance with its own professional qualifications, policies, and scope of practice. For services and pricing from any listed partner, please contact that company directly.

About

The Woodlands Healthcare Consultants

Portrait of Natieli G. Pazdra, Community Health Worker and Instructor

Natieli G. Pazdra

CHW | CHWI

Community Health Worker · Community Health Worker Instructor

The Woodlands Healthcare Consultants was founded by Natieli G. Pazdra, CHW/CHWI, a bilingual healthcare professional with over 20 years of experience across some of Texas’s leading healthcare organizations — including Texas Children’s Hospital, Molina Healthcare, Amerigroup/Wellpoint, and Memorial Hermann.

Natieli has dedicated her career to helping individuals and families understand and access healthcare services, insurance programs, and community resources. Her deep knowledge of Medicaid, Medicare, and Long-Term Services and Supports (LTSS) enables her to provide clear, actionable guidance to clients navigating complex systems.

As a certified Community Health Worker and Community Health Worker Instructor, Natieli brings both formal expertise and genuine compassion to every consultation. She provides services in English and Spanish, ensuring more families can access the guidance they deserve.

Serving The Woodlands, TX and surrounding counties, Natieli offers virtual consultations and in-person appointments tailored to each client’s unique needs.

Our Team

Leadership & Expertise

Esmeralda Soria, Director of Marketing and Training at The Woodlands Healthcare Consultants

Esmeralda Soria

Director of Marketing and Training

Esmeralda Soria serves as the Director of Marketing and Training at The Woodlands Healthcare Consultants. She is a bilingual public health professional with more than 25 years of experience serving communities through Harris County Public Health, Molina Healthcare, Amerigroup/Wellpoint, and AAMA.

Throughout her career, Esmeralda has remained committed to making healthcare systems easier to understand and access. Her experience includes Migrant Farmworker programs, Texas Health Steps (THSteps) initiatives, case management, and supervision of the Hospital Violence Intervention Program (HVIP). This specialized knowledge allows her to develop effective outreach strategies, establish community resource partnerships, and help teams connect individuals and families with essential medical and social services.

Esmeralda also brings extensive experience in grassroots outreach, direct case management, administrative coordination, multi-office dental management, and youth dropout intervention. Her practical leadership skills and passion for education enable her to design marketing and training programs that address real community needs.

Fluent in English and Spanish, Esmeralda delivers health education and community guidance with warmth, clarity, and cultural understanding. At The Woodlands Healthcare Consultants, she focuses on strengthening teams through training, outreach, and resource development while helping community members navigate services with confidence and peace of mind.

Gloria C. Gerard, Community Outreach Consultant & Administrative Assistant at The Woodlands Healthcare Consultants

Gloria C. Gerard

Community Outreach Consultant & Administrative Assistant

The Woodlands Healthcare Consultants

Gloria C. Gerard serves as Community Outreach Consultant and Administrative Assistant at The Woodlands Healthcare Consultants, bringing a dedicated background in medical-assisting education, direct caregiving, and healthcare administration. Driven by an early passion for patient-centered support, Gloria focuses on fostering an organized, efficient, and welcoming experience for the individuals and families served by the firm.

Gloria completed her high school education at Premier High School in Houston, Texas, alongside comprehensive vocational training in medical assisting. Her coursework covered foundational anatomy, medical terminology, clinical procedures, pharmacology, and medical billing and coding. Through practical, laboratory-based training, she developed expertise in patient intake, vital sign assessment, medical history documentation, and specimen preparation—establishing a strong standard for administrative precision, clinical accuracy, and compassionate communication.

Prior to joining The Woodlands Healthcare Consultants, Gloria developed her organizational, communication, and client-support skills through administrative and volunteer roles, building adaptability and operational reliability.

In her dual role, Gloria applies her administrative efficiency, technical proficiency, and commitment to client confidentiality to streamline operations and connect clients with community health resources, ensuring every client feels heard, respected, and valued.

Our Mission

“Our mission is to educate, guide, and empower individuals and families as they navigate healthcare services and community resources. We believe every client deserves to be treated with dignity, compassion, patience, and respect.”

— Natieli G. Pazdra, Founder

Our Values

What Guides Us

Compassion

Meeting every client with warmth, empathy, and understanding in their healthcare journey.

Dignity

Every person deserves to be treated with respect regardless of their situation.

Patience

Taking the time needed to truly understand and address each unique need.

Respect

Honoring the experiences, beliefs, and choices of every individual and family.

Healthcare consultant reviewing documents with an elderly client

In your home,

or wherever you are.

Whether it is a conversation about Medicare options, a virtual consult, or preparation for a doctor’s visit — guidance is delivered the way you prefer it: compassionately, clearly, and with full discretion.

Virtual telehealth consultation on a tablet

Schedule a Consultation

Ready to take the next step? We are here to help. Reach out by email, phone, or use our contact form to get started.

Contact Us 832-618-4692 Email Us

Flexible Payment Options

Quality healthcare guidance should be accessible to everyone. Affordable plans available for all budgets.

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Pay with Zelle

Zelle®

NATIELI G PAZDRA

(832) 618-4692

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Important Information

The Woodlands Healthcare Consultants provides nonclinical healthcare education, organization, preparation, case-management support, and patient navigation. Services do not constitute medical care, health insurance, emergency services, legal advice, financial advice, or insurance sales. We do not diagnose medical conditions, prescribe medication, direct medical treatment, or guarantee eligibility, benefits, approvals, appointments, coverage, or outcomes. We do not transport clients and do not provide transportation. For a medical emergency, call 911 or go to the nearest emergency department.